An Australian small business doing useful work

I'm Brent. I identify as neurodivergent, and while that has come with its own challenges, it has also been a massive gift in the work I do. Attention to detail, pattern recognition, seeing where systems break down, and being able to pull messy information into something clear and practical have all shaped the way I work.

I grew up in a home where my mum offered respite alongside her regular work managing disability services, so disability support has been around me for as long as I can remember.

People with all different disabilities would stay with us. Some for weekends, some for weeks, some longer. Looking back, I think seeing it through a child's eyes shaped me a lot. I didn't see people as different or separate. I just saw them as part of our home for a while, joining in, having a laugh, and needing support in their own way.

Some had feeding tubes, some needed medication, personal care, mobility support, or different routines. But as a kid, none of that felt like a big thing. It was just what that person needed, then we got on with the day. Back to playing, mucking around, watching movies, or whatever else we were doing.

That probably shaped how I see support now. It should be practical, respectful, and part of life, not something that makes a person feel separate from everyone else.

I'm also a single dad to a daughter on the autism spectrum, so I understand the other side of support as well. Not just from work, but from real life. Living it day to day teaches you things no course or policy ever will.

I've also seen the frustration that comes when providers don't get it right. Poor communication, inconsistent supports, systems that don't work properly, incorrect billing, and charges that feel more about what can be claimed than what should be claimed. Families end up having to chase, explain, question invoices, and fix things themselves. That side of it has shaped me too. It's one thing to understand the sector from the provider side, but it hits differently when it affects your own child, your own home, and their plan funding.

Work-wise, I've been across a fair bit. I started in direct support, moved into scheduling supports, then went on to manage rostering teams inside larger organisations. I've also worked across system and software rollouts, NDIS billing, process improvement, and now I've come back around to delivering direct support myself, while also using those skills to support businesses, providers, and sole operators with their own systems, documents, and setup.

Moreton Regional Group started because I kept seeing new providers and independent workers trying to set themselves up with nothing solid to start from. No proper documents, no clear systems, no real structure. So I built the kind of tools I wish more people had access to when starting out.

The provider side came later, when I returned to delivering supports directly. Now we're also helping people with the staffing side of running their own supports properly.

There's a lot of money in the NDIS, and not all of it ends up where it should. I'm not interested in being another person taking advantage of the system. I want to keep my part of it clean: fair pricing, useful work, practical support, and being honest about what we do.

For me, this is personal. It's not a quick money grab. It's using what I've learned from life, work, lived experience, and a slightly different way of seeing things to support people properly and help others build better systems around them.

I'm an open book, and if you want to connect to see whether I can help in any way, I'm more than happy to have a chat.